Frequently Asked Questions
How YourDiagnosis works?
YourDiagnosis is an online diagnosis tool - it finds conditions responsible
for any symptoms you have. It works by taking a very
comprehensive medical history, including details which are often
missed or difficult to obtain during a standard visit to doctor.
YourDiagnosis
gathers essential information about your symptoms by intelligently
adjusting its questions in response to your specific circumstance. It then
performs a complex analysis to diagnose every possible condition that matches
your symptoms, and calculates the likelihood of each condition or disease. YourDiagnosis not only uses your particular symptoms but,
unlike other online diagnosis sites, also checks
other parts of the body for a complete health check.
How is YourDiagnosis funded?
Unlike most other medical internet
website, YourDiagnosis.com does not rely
on advertising or sponsorship to support
it. It is designed to be self funding
program, with users paying a small fee
to use the service. This ensures that
the information is in no way biased by
pressure from advertisers or sponsors.
How much does it cost?
If you want a quick, general checkup, choose
the Express option for free. For a more thorough diagnosis, choose the
Comprehensive option which includes a personal health summary for US$9.95. You get
to choose which type you want during the session itself, and each option
will be
explained in more detail at that time. Although we maintain highest
standard of accuracy but still in the
unlikely event that you are not
completely satisfied with YourDiagnosis, We offer a 100% money back
guarantee .
Why did my credit card show a different amount?
Your credit card bill will show the amount in
Australian Dollars. The amount will depend on the exchange rate for that
day. The payment is handled by Commonwealth Bank of Australia.
How secure is my credit card payments?
YourDiagnosis does not store any credit card
details. Your payment details are sent directly to the Commonwealth Bank
of Australia which performs the transaction. This ensures your anonymity
on YourDiagnosis while your payment is handled by one of Australia’s
largest and trusted banks.
I can’t remember my Secret ID or Password?
Your Secret ID and password can be sent to you if
you provided your email address when you registered. For retrieving your
forgotten Secret ID and password, go to the Existing Users page and enter
your email address. We will email you the Secret ID & password.
How secure is my personal information?
All information that
is received, used or disclosed in connection with YourDiagnosis
is encrypted. We use Secure Socket Layer (SSL) to ensure
that your personal information is not accessible by
any unauthorized third party. YourDiagnosis follows
the best practice in the industry to protect its customers.
How do I view a previous
summary?
Click on the "Start Online Diagnosis"
button. Then choose the "Existing User" button.
Here you will find options to view your past summaries
or start a new session.
